The following feature has now been released as add on application for the DLCRM Application Suite with the same goal of lab optimization and streamline processes in mind as the base product. This custom features takes this ideal to the next level by providing for a design that will further enhance and simplify your day-to-day lab processes.

Data Synchronization Services

Do you outsource to other labs? Do you worry the case was received late? Do you wonder what progress has been made? Or when will the case ship? Then the Data Synchronization module available only in DLCRM is the answer to all your outsourcing worries.

This feature will require the Production Lab (where the case is outsourced to) to install DLCRM. Once this setup has been completed, any case that is entered and the production facility is changed to another Lab, DLCRM Sync will automatically transfer the case to the production facility database so there will be no need for them to enter the case again. No re entry means less room for clerical and other errors.

As the case goes through the lab at the production facility, DLCRM Sync constantly updates the original records at the origin facility so you have an up to the minute complete and instant progress report available at all times. Imagine knowing exactly when your case will ship back to you while on the phone with your Doctor.

If you decide to make any changes to the case at the origin facility, including products, tooth #’s, shade changes, etc., or even create call records related to the case, DLCRM Synchronization will automatically (optional feature) transfer your calls and notes to the production facility eliminating the need to notify them. Also, if the production facility replies to these call records or notes, you will automatically receive it at the origin facility and DLCRM will keep permanent track of the notes in the specific doctor record at both locations.