Magic Touch Software, the leader in Dental Laboratory CRM software, reports some of the major developments in progress slated to be released with DLCRM V3.0.

This major new release expected to be available in Mach of 2008 includes:

Broadcast Email with HTML Support and Mail Merge capability

Automated Notification System for Doctors

Call Notification System, SMS (text messaging) Support, to Alert the staff with Pending Calls or Hold Calls

Follow-up Calls Improvements

CTI Hold/Page/Transfer Call, a missing feature in CTI & TAPI interface, works outside of Phone Switch typical operation

CTI Call History, Option to suppress Notification for internal calls

Report Server, Automated reporting engine to deliver pre-scheduled report to your desktop

Print Invoice & Statement directly from DLCRM

Sales Data page enhanced to shows sales for ALL previous years as opposed to last year only

Pick-up & Delivery System has been enhanced with new reporting

Call Tracking System has been improved with new reporting

The official release date has not been set for DLCRM V3.0, but eager end users will be able to get a special sneak preview of the application at the annual LMT show held in Chicago, Illinois, this year at the Sheraton Chicago Hotel and Tower. President Gary Bagheri will be on hand to present the new features and personally answer any questions.