Dental Manufacturing Solutions Suite

Modern lab management software that works

Run your entire lab from start to finish. Streamline workflows, manage clients, and drive revenue with one connected system.

CRM Tools

Case Management

Custom Reports

Automated Services

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Integrations

Why magic touch?

Built for the way labs run

Your lab deserves more than sticky notes and spreadsheets. Magic Touch brings clarity, speed, and control to every step of your workflow, so you can focus on what matters most: delivering precision and excellence, every time.

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Secure Cloud Access

Magic Touch’s cloud platform keeps your lab connected with real-time access to cases, schedules, and billing from any device.

Scalable and Efficient

Our integrated tools simplify case management, technician tasking, and invoicing—cutting errors and boosting productivity as your lab scales.

Unified Lab Operations

Unite customer service, production, and admin teams on one platform that drives accountability, collaboration, and seamless communication.

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Fill out the form to request a personalized demo with a Magic Touch specialist and schedule a time that fits your calendar.

Here's what you can expect during the demo:

Discover how Magic Touch Software's suite of tools can streamline your laboratory's operations.
Learn how our software can be customized to meet the unique needs of your lab, enhancing efficiency and productivity.
See how our products integrate effortlessly, providing a cohesive experience from case submission to delivery.
Experience the benefits of real-time, secure communication with clients.

Features

A complete suite of lab management tools

Built to simplify and streamline your workflow

Real-Time Case Management

Track every case’s status with instant updates and full audit trails.

Technician Task Scheduling

Assign, monitor, and optimize technician workloads for smooth production flow.

Customer Relationship Management (CRM)

Centralize communications, call tracking, and issue resolution in one place.

Invoicing & Payment Processing

Automate billing with integrated payment options and simplified financial workflows.

Shipping & Order Integration

Streamline shipping management and integrate easily with EasyRx and other tools.

Task & Workflow Automation

Reduce manual work with built-in task tracking and automated reminders.

testimonials

See why dental labs trust Magic Touch

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Name Surname

Position, Company name

“Magic Touch brought everything together for us. It not only made our lab more efficient, but it also transformed how we communicate with clients—giving them 24/7 access through the portal and making their lives so much easier.”

Debbie Bakanowski

Operations Manager, DeLux Dental Laboratory

"Magic Touch Software is like having a crystal ball—you can see the future because you have all the data. You know exactly how much time you need per case. Thanks to Magic Touch Software, we can track everything that is happening on a customer and on a case. It really avoids a lot of mistakes, a lot of human errors. Everything is consolidated in one software, everybody across the organization has the same information. Magic Touch Software is the best and biggest tool my employees are using. They can predict what’s going to happen. I have to say again that switching to your software last year was the best decision we could make for the laboratory. Great support, great new features."

Frédéric Rapp

Crown Ceram Dental Labs

“What drove the decision to go with Magic Touch was the on-site visit. A team member was able to come out, meet with the owner and the management team. He analyzed our workflow, provided real-time demonstrations on how he felt the system could help us, and offered a lot of possible solutions for some of the challenges that we were facing.”

Kerri Walker

Systems Manager, Midwest Dental Arts

"We were looking for a CRM solution that would help us enhance and preserve our reputation. After months of research, we found that none of the off-the-shelf software programs available could address the unique needs to provide a full range of services. We turned to Magic Touch Software to help us build a customized package. They took the time to personally visit our lab to interview and sit with our technicians and staff. This allowed them to understand our processes. Magic Touch was able to incorporate this input into a program that has enabled us to efficiently improve scheduling and tie together our production, shipping and front office operations. We were very impressed with the knowledge and professionalism they put forth in creating a product that works well for us."

Kim Van Hook

Van Hook Dental Studio

"Magic Touch Software allows any lab to be successful. A lot of other products are unstable. Magic Touch is stable. We are totally reliant on the software and production would come to a screeching halt without it, and we never have issues with Magic Touch. And the customer service and support is outstanding. They are always available. Any time there is an issue, they react quickly and get things done. You need look no further for a complete laboratory solution. The complete integration from case pickup to delivery is seamless and easy to use. Magic Touch has played a significant role in our laboratory’s growth. The software is continually being upgraded with new features that are well thought out and provide us with tools that make us more efficient and productive.”

Neil Appelbaum

Protec Dental Labs

"Magic Touch Software helps us connect both the front- and back-office requirements. Once I learned that Magic Touch integrated shipping, CRM, credit card processing, and accounting, it was an easy decision."

Rekha Karamchandan

MicroDental Laboratories

Ready to modernize your lab?

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FAQs

Have questions? We’ve got answers.

From platform capabilities to onboarding, explore answers to the most common questions labs ask when getting started with Magic Touch.

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Can I customize the platform to match my lab’s workflow?

Yes, Magic Touch is built with flexibility in mind. You can customize work orders, labels, workflow stages, production methods, and communication templates to match your exact processes and preferences.

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Can I integrate Magic Touch with other tools or systems?

Absolutely. Magic Touch is built to be integration-friendly, with support for tools like EasyRx that simplify data exchange and improve your lab's workflow.

How is pricing structured?

Flexible monthly pricing based on lab size and features. Magic Touch Lite offers a low-cost entry point.

How secure is my data on Magic Touch?

Data security is our highest priority. Magic Touch safeguards your lab and client information with advanced encryption and secure cloud hosting. In addition, we protect the WAN connection using SSL certificates to ensure data remains secure at all times.

Is Magic Touch scalable?

Yes. All plans are built to grow with your lab’s needs.

Is training or onboarding provided?

Yes. We offer comprehensive onboarding support, including live training, documentation, and a dedicated success team to ensure your lab gets the most out of the platform from day one.

Who is Magic Touch designed for?

Our platform is built specifically for dental, orthodontic, and aligner labs looking to modernize their operations — and all other dental manufacturing operations, whether you outsource or in house, analog or fully digital. Whether you're a small lab or a growing multi-location business, Magic Touch adapts to your workflow.

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