Magic Touch Customer Support
When your lab needs a hand, we’re all in.
Whether you need help troubleshooting an issue, have a question about your setup, or just want to learn more about how to get the most out of Magic Touch, our support team is here for you.
We’re committed to providing responsive, knowledgeable support so you can stay focused on what matters, running your lab.
How to reach support
FAQs
Have questions? We’ve got answers.
From platform capabilities to onboarding, explore answers to the most common questions labs ask when getting started with Magic Touch.
We release regular updates to improve functionality, fix defects, and enhance performance — delivered automatically, with minimal disruption to your workflow.
Data security is our highest priority. Magic Touch safeguards your lab and client information with advanced encryption and secure cloud hosting. In addition, we protect the WAN connection using SSL certificates to ensure data remains secure at all times.
Contact our support team via phone or email, and we’ll troubleshoot the issue promptly. We aim to minimize downtime and keep your lab running smoothly.