Magic Touch Signature

The smarter way to run your dental lab

Magic Touch Signature brings every aspect of dental lab operations together, from production and case tracking to invoicing, CRM, technician scheduling, and reporting, on a secure and scalable platform.

Accessible via Windows, it replaces disconnected tools with a unified, enterprise-grade system that reduces bottlenecks, enhances communication, and gives you complete control over every case.

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Magic Touch case management software preview

Why labs choose Magic Touch

Whether you're managing hundreds of cases a day or beginning your digital transformation, Signature helps streamline workflows, improve organization, and increase responsiveness.

Enterprise Performance

Robust, secure infrastructure built for high-volume labs.

Simple, Fast Onboarding

Start optimizing operations from day one with minimal setup.

Flexible Access

Work securely from your desktop or browser, on-site or remote.

Built to Scale

Supports lean teams or growing labs with hundreds of daily cases.

Real-Time Insight

Make smarter decisions with live case status, audit trails, and reporting.

All-in-One Platform

CRM, billing, production, and case tracking, unified in one system.

Inventory Management

Track materials effortlessly with real-time inventory control that reduces waste, saves time, and keeps production running smoothly.

Sales Campaign Tools

Boost revenue with built-in marketing tools that help you launch targeted campaigns, nurture customers, and drive consistent growth.

Billing Account Management (DSO)

Simplify complex DSO billing with tools that organize accounts, streamline approvals, and ensure accurate, on-time payments across groups.

Simplify every case

Technician Bench

Paperless tool that gives technicians access to tasks, schedules, and case details, streamlining workflows with real-time updates.

Technician Manager

Web-based app that lets technicians assign tasks, scan work, perform QC, track time - updating schedules, audits, and reports.

Customer Portal

Allows customers to submit cases, make payments, reprint invoices, and send messages 24/7.

Case Management

Track cases from entry to delivery with full visibility and audit trails.

Route Manager

App for lab drivers to track pickups, alert missed cases and collect delivery signatures.

Shipping Integrations

Support pickups and outbound shipping.

Operations Hub

Centralized platform for production, task assignments, invoicing, reporting, and automated client communications.

Digital Gateway

Connects Magic Touch to leading scanning solutions through a unified gateway system. Beyond IOS integrations, the Digital Gateway consolidates provider applications, eliminating the need to switch between apps and keeping cases and related documents centralized in one place."

Business Intelligence Dashboards

Real-time reports on case trends, turnaround times, production, and financial health.

CRM & Support Tools

Log communications, track calls, manage tickets, and maintain detailed client histories.

Paperless Invoicing & Payment Tracking

Automate billing, track payments, and manage accounts receivable with easy-to-use financial reporting.

Billing & Settlements

Simplify financial management with digital invoicing and monthly statements. Go paperless to reduce costs, improve accuracy, and provide clients with convenient, secure access to their billing information.

testimonials

See why dental labs trust Magic Touch

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Name Surname

Position, Company name

“Magic Touch brought everything together for us. It not only made our lab more efficient, but it also transformed how we communicate with clients—giving them 24/7 access through the portal and making their lives so much easier.”

Debbie Bakanowski

Operations Manager, DeLux Dental Laboratory

"Magic Touch Software is like having a crystal ball—you can see the future because you have all the data. You know exactly how much time you need per case. Thanks to Magic Touch Software, we can track everything that is happening on a customer and on a case. It really avoids a lot of mistakes, a lot of human errors. Everything is consolidated in one software, everybody across the organization has the same information. Magic Touch Software is the best and biggest tool my employees are using. They can predict what’s going to happen. I have to say again that switching to your software last year was the best decision we could make for the laboratory. Great support, great new features."

Frédéric Rapp

Crown Ceram Dental Labs

“What drove the decision to go with Magic Touch was the on-site visit. A team member was able to come out, meet with the owner and the management team. He analyzed our workflow, provided real-time demonstrations on how he felt the system could help us, and offered a lot of possible solutions for some of the challenges that we were facing.”

Kerri Walker

Systems Manager, Midwest Dental Arts

"We were looking for a CRM solution that would help us enhance and preserve our reputation. After months of research, we found that none of the off-the-shelf software programs available could address the unique needs to provide a full range of services. We turned to Magic Touch Software to help us build a customized package. They took the time to personally visit our lab to interview and sit with our technicians and staff. This allowed them to understand our processes. Magic Touch was able to incorporate this input into a program that has enabled us to efficiently improve scheduling and tie together our production, shipping and front office operations. We were very impressed with the knowledge and professionalism they put forth in creating a product that works well for us."

Kim Van Hook

Van Hook Dental Studio

"Magic Touch Software allows any lab to be successful. A lot of other products are unstable. Magic Touch is stable. We are totally reliant on the software and production would come to a screeching halt without it, and we never have issues with Magic Touch. And the customer service and support is outstanding. They are always available. Any time there is an issue, they react quickly and get things done. You need look no further for a complete laboratory solution. The complete integration from case pickup to delivery is seamless and easy to use. Magic Touch has played a significant role in our laboratory’s growth. The software is continually being upgraded with new features that are well thought out and provide us with tools that make us more efficient and productive.”

Neil Appelbaum

Protec Dental Labs

"Magic Touch Software helps us connect both the front- and back-office requirements. Once I learned that Magic Touch integrated shipping, CRM, credit card processing, and accounting, it was an easy decision."

Rekha Karamchandan

MicroDental Laboratories

Ready to modernize your lab?

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FAQs

Have questions? We’ve got answers.

From platform capabilities to onboarding, explore answers to the most common questions labs ask when getting started with Magic Touch.

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Can I integrate Magic Touch with other tools or systems?

Absolutely. Magic Touch is built to be integration-friendly, with support for tools like EasyRx that simplify data exchange and improve your lab's workflow.

How does Signature improve operations?

It connects teams, reduces bottlenecks, and delivers real-time data so you can run your lab more efficiently.

What is Magic Touch Signature?

Magic Touch Signature is a comprehensive, enterprise-level dental lab management system. It brings together production, case tracking, billing, CRM, technician scheduling, reporting, and shipping integrations— all within one secure platform.

Who is Magic Touch Signature for?

Labs with high daily volume or multiple locations that need full operational control and in-depth reporting.

Who is Magic Touch designed for?

Our platform is built specifically for dental, orthodontic, and aligner labs looking to modernize their operations — and all other dental manufacturing operations, whether you outsource or in house, analog or fully digital. Whether you're a small lab or a growing multi-location business, Magic Touch adapts to your workflow.

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