Dental Lab Software: Getting Technicians and Dentists on the Same Page

Magic Touch Team
March 10, 2018
7
min read
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By 2024, the public's demand for quality cosmetic dentistry is expected to rise by 18%, meaning big growth for the dentistry business.

This also poses challenges for dentists, particularly those who operate their own in-house laboratories. More demand means more work. With more work comes a higher risk of mistakes, which can make for unhappy customers.

You can continue with your current system, which might save you money now but could cost you more in client loss in the long run. Or you can make the leap to a new system and streamline your operations.

Keep reading to learn how you can easily implement dental lab software into your existing business.

Why Dental Lab Software?

It's been shown that communication is the key to success when it comes to managing the relationships between dentists and technicians.

Why? Because the quality of dental care improves when dentists and technicians communicate well. Thus, enhanced dental care means happier customers.

Our management software suites help with communication by making it as simple as checking your email. Dentists and technicians may log into our cloud-based system, type a message and click submit.

Better management software packages also integrate with traditional communication methods, such as hand-written notes, telephone calls, and even fax machines.

Using a headset and our company's software package, for instance, your dentists and technicians could speak to each other right from their desktop or laptop. This is especially useful for dentists whose laboratories aren't in the same building. The capabilities of our software extend past basic communication.

Key Features Produce Results

The best dental lab software does more than let your dentists and technicians keep in constant contact.

The best let them track each others' activities and record every incident. If an issue isn't resolved right way, your team may assign the incident to a specific staff member to handle the case.

Dental lab software is also useful for managing client data. Your dentists and technicians won't be forced to fill mounds of client documents into file cabinets. They'll be able to submit all the information to your online system.

Used correctly, dental lab software can significantly enhance the long-term relationships between your dentists and dental technicians. This makes for happier employees and a more efficient business.

Invest in Dental Lab Software Today

To maximize the benefits of dental lab software, your dentists and technicians need to be trained on how to use it.

Our team will work directly with you and your laboratory to set up the software suite. We'll also guide your staff through all its bells and whistles.

Our software won't fix every hiccup in your office, but it will at least allow your working environment to run more smoothly. Smoother operations mean better efficiency and happier clients.

If you'd like to learn more, please contact us at Magic Touch Software today.

Magic Touch Software's products have emerged as the leading software solutions for dental laboratories worldwide. In many cases, the unique features and powerful designs have set the bar for all dental lab software. The company has experienced continued growth, expanding operations overseas, tripling its employee workforce, and continuing to release new and revolutionary products every year.

FAQs

Why do dental labs (especially in-house labs) need dental lab software?

Rising demand means more cases, more work, and a higher risk of mistakes; dental lab management software helps streamline operations so you don’t “save money now” only to lose clients later due to errors and inefficiency.

How does dental lab software help dentists and technicians stay on the same page?

It simplifies communication by letting dentists and technicians log in to a cloud-based system and send messages as easily as email, supporting stronger collaboration and better outcomes.

Does dental lab software replace phone calls, handwritten notes, or faxing?

Not necessarily; useful systems can integrate with traditional methods (notes, telephone calls, and fax machines), so teams can stay connected while modernizing their workflow.

What key features matter beyond messaging in dental lab software?

Beyond communication, strong lab software helps teams track each other’s activities, record incidents, and assign unresolved issues to specific staff members for follow-up.

How does dental lab software improve client data management and daily operations?

It centralizes client information in an online system, allowing dentists and technicians to avoid managing large amounts of paper in file cabinets. This leads to smoother operations, improved efficiency, and more satisfied clients, especially when staff receives proper training.
Magic Touch Team
Magic Touch Team

The Magic Touch team is a family-led group founded by siblings Amir Bagheri, VP of Sales Operations, and Jessica Albarran, VP of Customer Success. With deep industry experience and a passion for innovation, they built Magic Touch to simplify and streamline dental lab workflows through intuitive, easy-to-use technology. Their hands-on leadership and close-knit team remain focused on helping labs work smarter and scale with confidence.